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Allow clearance above the tree and around its widest point for shaping and decorations.
Delivery can take longer because of an incorrect address, carrier disruption, customs clearance or other events outside Rossetta's control.
View the complete Shipping Policy or contact support@rossettalight.com.
Dense flocked PVC foliage and pinecone accents bring a snowy woodland look indoors. Choose unlit, warm-white or multicolor configurations across compact tabletop and full-room sizes.
Dense flocking, 46 to 2,240 branch tips and natural pinecone accents create a wintry silhouette.
Choose unlit, warm-white or multicolor configurations; light count varies by size.
Assemble the sections, secure the stand and shape each branch.
Rossetta supports eligible artificial Christmas tree quality and functional claims within the time limits stated in our Christmas Tree Shipping & Return Policy.
For complete eligibility, fees and return instructions, read our Christmas Tree Shipping & Return Policy.
For product questions, missing parts, lighting help, shipping concerns, or return assistance, email support@rossettalight.com.
Please include your order number, product model or SKU, a short description of the issue, and clear photos or video when applicable. Wait for written authorization before sending any return; our team will provide the correct return instructions.
After assembly, gently separate and fan out each branch tip. Work from the bottom section upward and move around the tree evenly. Taking time to shape every tip creates a fuller, more natural silhouette.
Allow approximately 6 inches between the top of the tree or topper and the ceiling. Because this is a full-profile tree, leave about 12 inches beyond the listed width in every direction for shaping, ornaments, and comfortable setup.
Orders normally leave the warehouse within 24β48 business hours and are usually shipped by UPS Ground or FedEx. Processing and carrier scans may take longer during the holiday peak season.
Email support@rossettalight.com with your order number, model or SKU, and clear photos or video. After review, an eligible quality or functional issue may qualify for a free replacement or approved return shipping.
Eligible non-defective return requests must be submitted within 30 days of delivery and approved before shipment. The complete tree, accessories, instructions, and original packaging must be in resalable condition. Return shipping and applicable handling or storage charges are the customer's responsibility.
Contact support@rossettalight.com before shipping. Include your order number, product or SKU, reason for return, and supporting photos or video when needed. Wait for written authorization and the approved return location, then send Rossetta the tracking number for each package.